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Synergy Ergonomics

People In Complex Systems
Synergy Consultants Ltd
..Industry Sectors
Defence Industry Ergonomics
Power Industry Ergonomics
Oil & Gas Industry Ergonomics
Process Control Industry Ergonomics
Transport Ergonomics

..Ergonomics Applications
Abnormal Situation Management
Alarm Reduction
Complementing / Manning
Human-Computer Interaction
Safety Cases
Training Needs Analysis
Human Error / Human Reliability Assessment

..Human Factors Issues
Compliance with Safety Requirements
Diagnostic Tasks
Operator Stress
Staffing for Safety Management
Training for Emergencies

..Nuclear Human Factors
Nuclear Safety Cases
Stress in the Control Room

Alarm Presentation, Alarm Handling and Alarm Reduction
Alarms often provide the first indication to a user that something is wrong. However, many alarm systems fail to consider the human requirements for recognizing, diagnosing and managing alarms, which can lead to slow or inappropriate responses to fault conditions.

Attention to Human Factors is a key factor in ensuring that alarms are presented and handled in a way that assists the users to diagnose the cause of alarms and to prioritize their responses to different alarms.

Ergonomists will advise on:
  • alarm detection and recognition
  • alarm prioritisation and reduction
  • alarm handling
  • alarm management
  • diagnostic support
This can be done either by undertaking a comprehensive human factors survey of a complete alarm system using ergonomics guidelines such as those proposed by EEMUA (1999), or by incorporating the consideration of key alarms into a task analysis for emergency scenarios.

Synergy has :
  • Carried out assessments of control room alarm systems
  • Undertaken alarm reduction studies
  • Developed a practical approach to alarm review taking account of EEMUA guidance
  • Carried out an evaluation of the intelligibility and discriminability of auditory alarms